Literatur |
<p></p><p></p><table border="1" style="border-collapse: collapse; mso-table-layout-alt: fixed; border: none; mso-border-alt: solid windowtext .5pt; mso-yfti-tbllook: 1184; mso-table-lspace: 7.05pt; margin-left: 4.8pt; mso-table-rspace: 7.05pt; margin-right: 4.8pt; mso-table-anchor-vertical: page; mso-table-anchor-horizontal: margin; mso-table-left: center; mso-table-top: 97.9pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt;" align="left" cellpadding="0" cellspacing="0"><tbody><tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes;"><td valign="top" style="width: 274.35pt; border-top: 1.0pt; border-left: 1.0pt; border-bottom: 1.5pt; border-right: 1.5pt; border-color: windowtext; border-style: solid; mso-border-top-alt: .75pt; mso-border-left-alt: .75pt; mso-border-bottom-alt: 1.5pt; mso-border-right-alt: 1.5pt; mso-border-color-alt: windowtext; mso-border-style-alt: solid; background: white; mso-background-themecolor: background1; padding: 0cm 5.4pt 0cm 5.4pt;" width="366"><p class="MsoListParagraphCxSpFirst" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Breyfogle, F.W. (1999): Implementing Six Sigma. Smarter Solutions Using Statistical Methods, Wiley-Interscience: New York/NJ </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Davenport, T. H. (1993): Process Innovation: Reengineering Work through Information Technology, Boston: Harvard Business School Press</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">George, M.L. (2003): Lean Six Sigma for Services, McGraw-Hill: New York/NJ </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Hammer, M. / Champy, J. (1993): Re-engineering the Corporation. A Manifesto for Business Revolution, New York: Harper Collins 1993; od</span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">er aktualisierte und überarbeitete Auflage</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Hammer, M. (1990): Don´t Automate, Obliterate!, in: Harvard Business Review 68, Nr. 4, S. 104-112</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Hammer, M. (2001): The Agenda, New York: Crown</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Harmon, P. (2007):Business Process Change, 2. </span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">Aufl., Burlington/MA: Morgan Kaufmann</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">John, A./ Meran, R./ Roenpage, O./ Staudter, C. (2008): Executing Improvement Projects Successfully. Heidelberg: Springer </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Knights, D. / Willmott, H. (Hrsg.) (2000): The Reengineering Revolution? Critical Studies of Corporate Change, London: Sage</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Moormann, J./ Heckl, D./ Lamberti, H.J. (eds.) </span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">(2009): Six Sigma in der Finanzbranche, 3. </span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Aufl., Frankfurt/M.: Frankfurt School Verlag </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">Österle, H. (1995): Business Engineering. Prozess- und Systementwicklung, Vol. 1: Entwurfstechniken, 2., verb, Aufl., Berlin Heidelberg: Springer</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">Österle, H./ Brenner, C./ Gassner, C./ Gutzwiller, T./ Hess, T. (1996): Business Engineering. Prozess- und Systementwicklung, 2. Band: Fallbeispiel, 2. Aufl., Berlin Heidelberg: Springer</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">Österle, H./ Winter, R. (Hrsg.) </span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">(2003): Business Engineering, 2., erw. Aufl., Berlin: Springer</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Pande, P.S./Neumann, R.P./Cavanagh, R.R. (2001): The Six Sigma Way Team Field Book. An Implementation Guide for Project Improvement Teams, McGraw-Hill: New York/NJ Strahringer, S. (Hrsg.) </span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial;">(2005): Business Engineering, HMD – Praxis der Wirtschaftsinformatik 42, Nr. 241</span></p><p class="MsoListParagraphCxSpLast" style="margin-left: 18.0pt; mso-add-space: auto; text-align: justify; text-indent: -18.0pt; mso-list: l0 level1 lfo1; mso-layout-grid-align: none; text-autospace: none; mso-element: frame; mso-element-frame-hspace: 7.05pt; mso-element-wrap: around; mso-element-anchor-vertical: page; mso-element-anchor-horizontal: margin; mso-element-left: center; mso-element-top: 97.9pt; mso-height-rule: exactly;"><span style="font-size: 11.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-US;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 11.0pt; font-family: 'Arial Narrow','sans-serif'; mso-bidi-font-family: Arial; mso-ansi-language: EN-US;">Winter, R. (2011), Business Engineering Navigator, Berlin Heidelberg: Springer</span></p></td></tr></tbody></table> |